Legal

Registered Address

The Co-operative Bank p.l.c., (990937) P.O. Box 101, 1 Balloon Street, Manchester, M60 4EP. The Co-operative Bank is a UK Bank and its products are only available to UK, Channel Islands & Isle of Man residents.

The Co-operative Bank is covered by the FSCS.


The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No. 990937.


The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No.121885). Credit facilities are provided by The Co-operative Bank p.l.c. and are subject to status and our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. is a member of the Council of Mortgage Lenders and subscribes to the Lending Code which is monitored by the Lending Standards Board.

Financial Services Compensation Scheme

The Co operative Bank, Smile and Britannia are trading names of The Co operative Bank plc, which is a member of the Financial Services Compensation Scheme (FSCS).

For further information about the compensation provided by the FSCS (including amounts covered and eligibility to claim) please refer to the Information Sheet and Exclusions List.

Alternatively, please refer to the FSCS website at www.FSCS.org.uk

Please note, only compensation related queries should be directed to the FSCS.

Our Disclaimer

The Bank has taken the greatest of care to ensure the accuracy of the contents of this website, but cannot accept responsibility (to the extent permitted by law) for any inaccuracies, omissions, or errors whether in respect of the information provided on the Bank's website or on any to which the Bank's website may be linked. The Co-operative Bank p.l.c. (the "Bank") is a United Kingdom bank and its products are only available in the United Kingdom (including the Channel Islands and the Isle of Man) to United Kingdom residents.

The information on this website may only be used by UK residents and expatriates for their own purposes. Permission must be obtained from the Bank for any other use.

Important Information for non-UK mainland residents

Non-UK mainland residents who wish to apply for Co-operative Bank accounts should contact our Offshore Banking Centre in Guernsey. email: guernsey@co-operativebank.co.uk or tel: +44 1481 710527.

Online applications can not be accepted from non-UK mainland residents.